Print Account Manager

Were looking for an experienced and detail-driven Print Account Manager to join our established team in Derby. This is a key role where youll take ownership of complex print jobs, working closely with customers, suppliers, and internal teams to deliver high-quality results on time and to brief.

If you enjoy managing projects end-to-end, building strong client relationships, and working in a fast-paced print environmentthis could be the perfect next step.

What Youll Be Doing

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• Manage complex and bespoke print jobs from brief through to delivery
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• Interpret customer requirements and recommend the most effective production methods
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• Source appropriate suppliers and oversee production processes
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• Process and manage sales and purchase orders, invoices, and enquiries accurately
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• Act as the primary contact for selected print customers
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• Ensure all projects meet agreed SLAs and deadlines
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• Support month-end invoicing and ensure processes are completed on time
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• Maintain accurate records using internal systems (including MIS systems)
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• Collaborate with internal teams to ensure smooth delivery of work
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• Provide exceptional customer service at all stages of the process
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• Identify opportunities for process improvements and increased efficiency
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What Were Looking For

Essential

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• Experience within a print, production, or design environment
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• Strong organisational and workload management skills
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• High attention to detail and accuracy
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• Excellent communication and client-facing ability
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• Good IT skills, particularly Excel and Word
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• Ability to manage multiple jobs and deadlines under pressure
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• Proactive, self-motivated, and customer-focused approach
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Desirable

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• Experience managing complex print specifications or bespoke jobs
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• Familiarity with print MIS systems
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Your Attributes

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• Professional and approachable
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• Strong problem-solving mindset
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• Works well both independently and as part of a team
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• Calm under pressure and highly organised
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• Driven to exceed customer expectations
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Why Join?

Youll be part of a collaborative, supportive print team where your expertise is valued. This role offers real ownership, variety, and the opportunity to build strong client relationships while working on a wide range of print projects.

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